Refund policy

 

As every Gunika Mehra creation is made-to-order and customised specifically for each client, we do not accept returns, refunds or exchanges once an order has been confirmed and production has commenced. We therefore request you to carefully review your measurements, customisation details and order specifications before confirming your purchase. Our team is always available to assist you with sizing and customisation before your order is placed.

As our pieces are created exclusively for each client, orders cannot be cancelled once they have been confirmed and production has commenced. If you have any concerns regarding your order, please contact our team as soon as possible.

Every Gunika Mehra piece undergoes quality checks before dispatch. If you receive your garment with a manufacturing defect or an issue attributable to our workmanship, please contact us within 48 hours of delivery with photographs and details of the concern. Our team will review the issue and assist you accordingly.